At Luvians, we know that when you are dealing with heavy machinery like generators and riding mowers, you need reliable customer support. Whether you have a question about the horsepower on a specific model, need help tracking your LTL freight delivery, or require technical assistance, our team is ready to assist you.
Get in Touch We aim to respond to all email inquiries within 24 hours during standard business days. For immediate assistance during business hours, please give us a call.
- Phone: +1 (989) 773-7697
- Email: help@luvians.shop
- Returns Address: Luvians (Elitehub LLC) 322 N Laverne Ave Fresno, CA 93727 United States
Business Hours
- Monday – Friday: 9:00 AM to 5:00 PM (PST)
- Saturday – Sunday: Closed
- Note: Freight deliveries may occasionally occur outside of these hours based on your scheduled appointment.
Quick Links: Before reaching out, you might find the answer you need in our policy pages:
- Tracking a heavy shipment? View our Shipping & Delivery Policy.
- Need to process a return? Read our Hazmat rules in the Return & Refund Policy.
- Machine not starting? File a claim on our Warranty & Claims Page.